Privacy Policy

Who we are

SNUS SWEDEN operates this Dual Hex B2B marketing site and the linked wholesale portal for approved adult business partners. This policy explains what we collect and why.

Information we collect

• Contact form submissions (name, email, company, message).
• Account registration and login data for the B2B portal (handled under separate account terms).
• Technical logs such as IP address, browser type, and request metadata for security and reliability.

How we use information

We use contact and account data to respond to wholesale inquiries, evaluate buyer applications, operate the portal, improve the site, and meet legal and compliance obligations for adult nicotine product distribution.

Cookies and sessions

Authenticated portal and dashboard surfaces may use secure session cookies. The public marketing site does not require an account cookie to browse. Where analytics are introduced later, we will update this policy.

Retention

Contact messages are retained as needed for partner support and compliance review. Account data is retained while the relationship is active and thereafter as required by law.

Sharing

We do not sell personal data. We may share information with infrastructure providers (hosting, email delivery) under processing agreements, or when required by law.

Your rights

Depending on your jurisdiction, you may request access, correction, or deletion of personal data we hold about you. Contact our wholesale desk to make a request.

Contact

Questions about privacy: use our Contact page. Also see our Terms & Conditions and Refund Policy.